# How to Manage or Cancel Your Subscription

> Manage or cancel your Ludex subscription on iPhone or Android. Step-by-step instructions for Apple App Store and Google Play, plus refund info.

Source: https://help.ludex.com/en_us/how-to-manage-or-cancel-your-subscription-HyJ5hWZz9

Last updated: 2026-04-01T14:20:57.272Z

You can manage or cancel your Ludex subscription at any time, depending on where you originally signed up. Follow the steps below for your platform.

## Subscribed Through Apple (iPhone)

1.  Open your device **Settings**
2.  Tap your **name** at the top
3.  Tap **Subscriptions**
4.  Select **Ludex**
5.  Tap **Cancel Subscription**

For additional help managing your Apple subscriptions, visit Apple's support page: [https://support.apple.com/en-us/HT202039](https://support.apple.com/en-us/HT202039)

## Subscribed Through Google Play (Android)

1.  Open the **Google Play Store**
2.  Tap your **profile icon**
3.  Tap **Payments & subscriptions**
4.  Tap **Subscriptions**
5.  Select **Ludex**
6.  Tap **Cancel Subscription**

For additional help managing your Google Play subscriptions, visit Google's support page: [https://support.google.com/googleplay/answer/7018481](https://support.google.com/googleplay/answer/7018481)

## Important Notes

*   Deleting your Ludex account does **not** cancel your subscription. Please cancel your subscription before deleting your account to avoid future charges.
*   Cancellations take effect at the end of your current billing period. You will retain access to your subscription features until that date.

## Refunds

Ludex does not process subscription payments directly — all billing is handled through Apple or Google depending on where you subscribed.

As a result, Ludex is unable to issue refunds for subscription charges. Refund eligibility and decisions are made solely by Apple or Google in accordance with their respective policies.

To request a refund, please contact the platform where you subscribed:

*   **Apple:** [https://support.apple.com/billing](https://support.apple.com/billing)
*   **Google:** [https://support.google.com/googleplay/answer/2479637](https://support.google.com/googleplay/answer/2479637)

## Need Help?

If you're unsure where you originally subscribed or are having trouble canceling, please contact our support team and we'll be happy to assist.